Staff training · Gunnedah NSWTraining that sticks, at your workplace.
Practical training for teams large and small across Gunnedah and the North West. No travel to Tamworth, no long days off the floor.
Good training is practical, short and about your business. We run sessions at your workplace, built around your team and your way of doing things, so your people leave knowing exactly what to do on Monday. Every session is designed and delivered by a qualified trainer with a Cert IV in Training and Assessment.
Customer service
How your team greets, helps and looks after customers, including handling complaints calmly.
- Service basics
- Phone and email
- Difficult customers
Leadership and supervisors
For new team leaders and supervisors: running a shift, giving feedback and handling tricky conversations.
- Running a team
- Feedback
- Tough conversations
Inductions and workplace policies
A clear, consistent start for every new staff member, and refreshers on the policies that matter.
- Inductions
- Workplace policies
- Refreshers
Training prices
Book a private session for your team, or send staff to a public workshop in Gunnedah.
Three steps, no jargon.
Tell us what you need
A quick enquiry form, so we know what is going on before we talk.
We come to you
A free chat at your place or on the phone, then a simple written plan with the price up front.
Job done
We get on with it and keep you posted, so you can get back to running your business.
We come to you, anywhere in Gunnedah and the North West.
Where do you run the training?
At your workplace anywhere in the North West, or at a public workshop in a hired room in Gunnedah.
How many people can attend?
Private sessions suit any team size. Public workshops run with a minimum of 6 people.
Can the training be tailored to my business?
Yes. Every private session is built around your business, your policies and your team.
Who runs the sessions?
A qualified trainer with a Cert IV in Training and Assessment and years of hands-on management experience.
Let’s make your week a little easier.
Tell us a little about your business and what you need. We read every enquiry before we call you back, within one business day.
Already sent an enquiry? Book your call time