Operational leadership, without the full-time price tag.
For businesses up to 50 people who have outgrown “figuring it out as we go” but aren’t ready to hire a full-time COO. From a few hours of ops support a month to embedded, C-suite-level leadership, scaled to where you actually are.
- Process and systems ownership
- KPI dashboards and reporting
- Team structure and capacity planning
- Every call followed by a written report
- Vendor and contractor management
- A real operator, not a generic consultant
Growth without operational leadership is just chaos with better sales.
Most small businesses hit a point where the founder is still holding every process, every system, and every decision in their head. Hiring a full-time COO to fix that costs upwards of $200,000 a year. A fractional operator gives you the same leadership, matched to the size of the problem you actually have right now.
Three ways to bring in operational leadership
Every tier includes a call followed by a written report or action summary, so nothing gets lost and you get time to unpack before you act.
Ops Assist
- Monthly ops health check-in call plus written report
- 1 to 2 process/SOP documents per month
- Tool and vendor recommendations
- Ad hoc email/Slack support
Ops Partner
- Weekly strategy call plus written report
- Ongoing process design across the business
- KPI dashboard setup and monthly reporting
- Workflow troubleshooting
- Onboarding and recruitment process support
- Vendor and contractor management
- Priority email/Slack access
Fractional COO
- Sits in leadership meetings, owns the ops function
- Full systems, workflow and reporting ownership
- Team structure and capacity planning
- Budget and cost oversight alongside finance
- Hiring plan and org design input
- Near-daily availability
Not sure which fits? Take the quiz or see the bundle that combines this with HR and systems support.
How we start working together
No lock-in contracts, no jargon. Just a clear plan built around your business.
Business Review call
We talk through where things are breaking down and what “good” would look like.
Written recommendation
You get a plain-English report with the tier and scope we would recommend, and why.
Onboarding
We map your current systems, priorities and pressure points before day one.
Ongoing rhythm
Regular calls, each followed by a written report or action summary, so progress never gets lost in conversation.
Built on real operational experience, not theory
Before Alisha Perkins and Co, Alisha spent years managing people and operations inside growing Australian businesses firsthand: the systems, the team structures, and the day to day decisions that keep things running. That practical grounding, not a textbook, is what shapes the straightforward advice behind every engagement.
Common questions
What is the difference between Ops Partner and Fractional COO?
Ops Partner keeps processes, reporting and workflows running smoothly on a weekly rhythm. Fractional COO is embedded leadership, sitting in your leadership meetings, owning budget and team structure decisions, and being available near-daily. Most businesses grow into Fractional COO rather than starting there.
Can this replace hiring a full-time COO?
For most businesses under 50 people, yes, and at a fraction of the cost. A full-time COO typically costs $200,000 or more a year once you include on-costs. Fractional support gives you the same strategic leadership, scaled to what your business actually needs right now.
Why does every call come with a written report?
Good operational decisions need thinking time, not instant answers on a call. The written report means you get considered recommendations, not off-the-cuff ones, and you have something concrete to act on or share with your team.
What if I am not sure which tier is right for me?
Book a Business Review call and we will figure it out together, or take the quiz to get a starting recommendation before you talk to us.
Ready to stop carrying it all yourself?
Book a Business Review and we will work out exactly where operational leadership would make the biggest difference.